Partner’s Consulting recruits for positions that allow our consultants to make a positive impact and opportunity for growth at exciting, high-level organizations. Our consultants enjoy flexibility, competitive pay, and the ability to be part of an awesome, award-winning company with a progressive work culture.
Our client is seeking a Lead Project Manager to work with their Customer Experience team to develop tools and technologies to make every customer interaction excellent. You will oversee a suite of projects with the goal to improve the customer billing journey experience, and execute plans to ensure the program is kept on track.
Responsible for overall coordination, status reporting and stability of project oriented work efforts.
Establishes and implements project management processes and methodologies for the IT community to ensure projects are delivered on time, within budget, adhere to high quality standards and meet customer expectations.
Responsible for assembling project plans and teamwork assignments, directing and monitoring work efforts on a daily basis, identifying resource needs, performing quality review, and escalating functional, quality and timeline issues appropriately.
Responsible for tracking key project milestones and adjusting project plans and/or resources to meet the needs of customers.
Coordinates communication with all areas of the enterprise that impacts the scope, budget, risk and resources of the work effort being managed.
Leads weekly status update meetings and provides executive summaries.
Bachelor’s Degree in a related field.
5 - 7+ years of experience working on complex, innovative projects.
Project Management Professional (PMP) Certification preferred.
Experience in Cable/ Telecommunications industry preferred.
Demonstrated project/program management experience and expertise.
Experience with journey management and customer experience projects.
Ability to balance competing priorities in a very dynamic/ fast-paced environment.
Excellent written, verbal and presentation skills required.
Strong planning, meeting facilitation, prioritizing and organizational skills required.
Strong knowledge of Microsoft Office products (Excel, Word, Project, PowerPoint).
Demonstrated ability to work independently with limited direction and manage multiple projects simultaneously.
Partner's Consulting is a reputable, Nationally Certified Women Owned Business Enterprise Information Technology Consulting and Recruiting firm based in the Philadelphia area. We have built personal relationships with our clients over the years, and work directly with hiring managers on all our open positions. Our core values are focused on the highest level of professional dedication to our client's requirements coupled with our desire to partner for joint success. If you have any questions or concerns about the posting above, please contact us at email@example.com.
Partner’s Consulting is a premier, woman owned recruiting firm based in the Philadelphia area which specializes in Information Technology Recruiting for full time, temporary to permanent and contract positions.
The Partner’s Consulting team works closely with our clients to determine the exact qualifications and skills needed. We interview candidates extensively to ensure their experience and ...needs are appropriate for the job and client culture. This includes technical testing when required. Our recruiters stay actively involved through the interview and follow-up.
Our core values are focused on Partnership. We partner with our customers, our candidates and with our co-workers to meet the highest level of professional dedication to our client’s requirements and our candidate’s talents.
Partner's Consulting Inc. has a singular focus - to become your organization's go-to technology staffing partner. We identify, screen and qualify thousands of candidates so that you don't have to.
Hiring is all about quality.
Quality Processes, Quality People, Quality Results.