Senior Business Operations Specialist - Public Safety-18001092
March 8, 2018
Full Time - Experienced
Senior Business Operations Specialist - Public Safety-18001092 Description
The Department of Public & Environmental Safety exists to support the goals of the university – teaching, research and patient care – by fostering a safe and secure environment in which members of the Tufts community can learn, work and live. Whereas safety and security is a responsibility shared by the entire community, the mission is achieved by applying leadership and our unique expertise to partnerships designed to prevent loss, reduce harm, and solve problems.
Reporting directly to the Executive Director of Public Safety/Police Chief, the Sr. Business Operations Specialist performs a critical role in leading and managing operational and administrative programs and initiatives for the department. Key responsibilities include but are not limited to the execution of a wide range of special projects ranging from systems implementations and operational improvements to initiatives that involve consortia with peer institutions involving transformative change in public safety protocols for higher education. The Sr. Business Operations Specialist will conduct extensive research in support of business case development, often times in collaboration with peer institutions and external constituencies. In addition to being able to absorb, analyze, interpret and report out complex data in succinct form, he/she will develop expertise in relevant operational process flows to formulate business cases that identify financial and risk-reward implications. The Sr. Business Operations Specialist will also maintain accountability on project deliverables with constituents at all levels, internal and external, and manage logistics for department-related events, (i.e. trainings, meetings and programs) keeping the university community apprised on the status of key projects and initiatives via the department website and other communications mechanisms. The Sr. Business Operations Specialist, in collaboration with Tufts centralized budgeting and transaction processing services, will ensure that specialized departmental payroll and purchasing activities are effectively architected and consequently managed in accordance with university standards. The Sr. Business Operations Specialist ensures that management and procedural data related to DPES specialized departmental systems (e.g. Base Camp, Policy Tech, Tri Tech Perform, etc.) is maintained in a timely and accurate manner. The Sr. Business Operations Specialist will perform other duties as assigned.
Qualifications Basic Requirements:
7+ years related experience.
Proficient in the following Microsoft applications: Outlook, Word, Excel, PowerPoint, Publisher; Ability to quickly learn and effectively operate various software products designed for project management and organizational proficiency.
Strong oral and written interpersonal communication skills including the ability to handle confidential information with confidentiality, professionalism and discretion.
Strong organizational and time management skills.
Demonstrated ability to independently manage simultaneous tasks with multiple competing deadlines.
Demonstrated ability to take initiative and follow through on projects and assignments.
Must possess a collaborative leadership and management style.
Excellent leadership skills including the ability to motivate and engage both internal and external constituents at all levels.
Excellent customer service and relationship management skills with high regard for quality and consistency of communication.
Must possess a strong attention to detail and a high level of discretion.
Ability to work independently and as a team member.
Ability to maintain confidentiality with University data and information.
Ability to lift and carry up to 25 pounds.
Ability to communicate effectively across the entire department and within the university.
Flexibility, as well as the desire and aptitude for learning new skills.
Experience providing executive-level project management oversight and deliverables in a complex operational environment.
Public Safety related experience in a higher education, municipal, state or non-profit setting.
Basic conceptual knowledge of Public Safety processes and systems.
An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer.